How to Use the AI Trading Assistant Chatbot
Last updated on October 19, 2024
Get Instant Answers with Our AI Trading Assistant
Our on-site chatbot delivers instant guidance on platform features, broker comparisons, and educational resources. Think of it as your 24/7 support agent trained specifically on FN Pulse content.
Where to Find the Chatbot
- Desktop: Floating chat bubble in the bottom-right corner of every page.
- Mobile: Tap the chat icon in the bottom navigation bar.
- Help Center: Persistent "Ask our AI" button at the top of every article.
Starting a Conversation
- Click the chat icon to open the dialog window.
- Choose a suggested prompt (e.g., "Show me top FCA-regulated brokers") or type your own question.
- Hit Enter. The assistant typically responds within 2 seconds.
Example questions:
- "What is the minimum deposit for Pepperstone?"
- "Compare IC Markets and IG for day trading."
- "Where is the Fibonacci calculator located?"
- "Walk me through verifying a broker license."
Best Practices for Quality Answers
- Be specific: "List Tier 1 regulated brokers with MT5" > "Best brokers?"
- Include context: Mention the feature or tool you're referencing.
- Follow-up questions: The chatbot remembers the last 5 messages for conversational flow.
- Ask for links: Say "link me" to receive direct navigation buttons.
What the Chatbot Can Do
- Explain platform features in plain language.
- Suggest relevant help articles and learning resources.
- Provide broker shortlists based on regulation, fees, and platforms.
- Summarize key points from lengthy guides.
- Generate step-by-step instructions tailored to your needs.
What the Chatbot Cannot Do
- Provide financial advice or recommend trades.
- Access your personal account information.
- Initiate deposits, withdrawals, or changes to broker accounts.
- Replace human support for complex issues—use the Contact form if needed.
Privacy and Data Use
- Conversations are anonymized; we don't store personally identifiable information.
- Chat history persists for your session only unless you opt-in to save it.
- Data is used to improve answers and expand knowledge of platform features.
Troubleshooting
- No response? Refresh the page or disable aggressive ad blockers.
- Incorrect answer? Click "Report Issue" within the chat to flag it for review.
- Need human help? Type "contact support" to get direct links.